Stop chasing leads.
Let Maaki qualify them.
Your 24/7 WhatsApp assistant for South African estate agents. Prospects message, Maaki qualifies, you close.
No apps, no dashboards, no training. Qualified lead summaries land straight in your WhatsApp — in any language, any time of day.
How It Works
From message to meeting in three steps
Maaki handles the chat so you only talk to people ready to buy or rent.
Prospect messages your Maaki number
Someone sees your For Sale board, your Property24 listing, or your Facebook post. They message your Maaki WhatsApp number. No new apps, no forms. They're already on WhatsApp.
Maaki qualifies the lead
Maaki asks the questions you would ask: buying or renting, preferred areas, budget, type of property, timeline, and whether they're pre-approved. The conversation flows naturally in whatever language the prospect prefers.
You get the summary and close
A short lead summary hits your WhatsApp: name, needs, budget, timeline, pre-approval status. You already know who they are and what they want. Book the viewing. Close the deal.
Features
Everything you need, nothing you don't
Built for how South African estate agents actually work.
24/7 Availability
Maaki responds instantly, any time of day or night. When a prospect messages at 9pm on a Sunday, Maaki is there. No missed leads, no waiting till Monday.
No New Software
There's no dashboard to learn, no app to download, no login to remember. Everything happens in WhatsApp. You and your prospects already use it every day.
Pre-Qualified Leads
Every summary tells you budget, preferred area, property type, timeline, and pre-approval status. You only spend time on prospects who are serious and ready to move.
Multilingual
Maaki chats naturally in English, Afrikaans, and isiZulu. It picks up the prospect's language from their first message and stays in it. South Africa is multilingual. So is Maaki.
Managed Service
Maaki isn't software you set up yourself. It's a done-for-you service. We handle onboarding, conversation quality, language tuning, and ongoing improvements. You focus on selling.
POPIA Compliant
Prospect data is handled in full compliance with the Protection of Personal Information Act. Conversations are encrypted, data is stored in Johannesburg, and we never share your prospects' info with anyone.
Who It's For
Built for agents who close deals, not chase leads
Maaki works for anyone selling residential property in South Africa. Here's who gets the most out of it.
Independent Agents
You're a one-person show and every lead counts. Maaki makes sure no enquiry goes unanswered, even when you're in a viewing, at negotiations, or off the clock. Like a junior assistant who never sleeps.
Small Agencies
Your team of 3 to 10 agents can't justify a full-time lead qualifier. Maaki qualifies leads for every agent on your team without adding headcount or changing your tools.
Property Developers
You're selling off-plan or a new development and fielding dozens of enquiries a week. Maaki qualifies every one against your project's criteria. Only serious buyers land in your inbox.
Built on solid ground
Company
LUMIQ Pty Ltd
Registered in South Africa
Messaging
WhatsApp Business API
The platform South Africa trusts
AI
Enterprise-grade AI
Intelligent conversations, every time
Hosting
Johannesburg
Your data stays in South Africa
FAQ
Questions you probably have
How does Maaki actually work?
Maaki is an AI assistant connected to a dedicated WhatsApp Business number. When someone messages that number, Maaki responds right away. It asks about their property needs: buying or renting, areas they like, budget, type of property, timeline, and whether they're pre-approved. Once the conversation wraps up, you get a summary of the qualified lead on your own WhatsApp. From there, you take over: call them, set up the viewing, close the deal.
What does Maaki cost?
Maaki is a managed service priced around your practice. Cost depends on how many conversations you handle and how many agents are on your team. No setup fees, no hidden costs, no long-term lock-in. Get in touch and we'll put together a quote that fits.
What languages does Maaki speak?
Maaki is fluent in English, Afrikaans, and isiZulu. It picks up the language the prospect uses in their first message and runs with it. If they switch languages halfway through, Maaki switches too. The lead summary you get is always in English, no matter what language the conversation happened in.
Is my prospects' data safe?
Yes. Maaki is fully POPIA compliant. All conversations are encrypted in transit and at rest. Data is hosted in Johannesburg, and we never share prospect information with third parties. Conversations are only kept as long as needed for qualification. If you have specific compliance questions, we're happy to walk through our data practices in detail.
How do I get started?
Simple. Email us and we'll schedule a short call to understand your practice: the areas you cover, the types of properties you sell, your typical lead volume. We set up your dedicated Maaki WhatsApp number and configure the questions to match how you qualify leads. Most agents are up and running within 48 hours. You don't install anything or change any of your existing tools.
Does Maaki integrate with my CRM?
Right now, Maaki delivers qualified leads straight to your WhatsApp. CRM integrations are on our near-term roadmap, starting with the most popular platforms. That said, many agents actually prefer WhatsApp delivery. It keeps things simple: you see the lead summary in the same app you use to message clients all day. If CRM integration matters to you, mention it when you reach out. It helps us prioritise.
Still have questions?
Email Us